RING SIZING
Frequently Asked Questions
Q: How do I determine my ring size?
To find your ring size accurately, we recommend coming in store for professional sizing. Alternatively, you can use a universal online ring sizing guide.
Q: Can I get my ring resized after purchase?
Yes, we offer complimentary resizing within a 6 month timeframe after your purchase*. Please contact our customer support team for further assistance and information on the resizing process.
Q: What should I do if the ring I ordered doesn’t fit?
If the ring doesn't fit as expected, we offer hassle-free exchanges or resizing options within our return policy. Please reach out to our team to initiate the process and guide you through the necessary steps.
Q: Do you offer half sizes or custom sizing?
Yes, we provide half sizes for most of our ring styles. Please contact us to inquire about specific sizing requirements.
Q: Can I use an online ring size chart to determine my size accurately?
While online ring size charts can be helpful, we highly recommend visiting us in stores, or if you can’t make it to a store, visiting a local jeweller for precise sizing to ensure the perfect fit. If you are unable to do so, a ring sizing guide may assist.
Q: How long does it take to get a ring resized?
The time required for resizing may vary depending on the complexity of the design and our current workload. Typically, resizing takes approximately 1-2 weeks, but our team will provide an estimated timeframe upon assessment.
Q: Is resizing available for all ring styles?
While most of our rings can be resized, certain intricate or detailed designs may have limitations. Please contact us with your specific ring details for personalized assistance regarding resizing options.